Each week, our cleaner may serve different clients in various suburbs, resulting in varying appointment times. We offer a 1-hour time window during which we expect the cleaner to arrive (e.g., 10am-11am). Generally, earlier appointments allow for a more accurate estimate of the arrival time.
It is the client’s responsibility to ensure safe access to the property for the cleaner at the scheduled time. If you prefer to be present during the cleaning, please contact us the day before the appointment to confirm the arrival time. Refer to our Cancellation Policy if you are unable to provide access for your booking.
Due to factors like traffic, parking, and unexpected delays in prior cleanings, we cannot provide exact arrival times. Therefore, we operate within a 1-hour time window for arrival. Upon request, the cleaner can send you a text message as they depart from the previous appointment to provide a brief heads-up.
Shreenath Cleaning Services connects customers with independent cleaning professionals. Using our services is subject to the Terms & Conditions outlined on our website and How It Works page. All appointments are bound by our Terms & Conditions, which are referenced in all communications sent between Shreenath Cleaning Services and our clients.
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